Wednesday, May 26, 2010

Utilities Customer Service Centers Consolidated

Utilities Customer Service Centers Consolidated
MEDIA RELEASE
For Immediate Release
May 26, 2010

Effective June 14, 2010, the Hernando County Utilities Department, Customer Service Center, located at 21030 Cortez Blvd., Brooksville, will be closed and personnel will be relocated to our Spring Hill Customer Service Center located at 7425 Spring Hill Drive, Spring Hill.

Consolidating our Customer Service Centers into a single location enables us to sustain an affordable level of customer service during these times of fiscal restraint and reduced funding.

Customers will be notified with a billing message and public service announcement printed in the newspaper and posted to our Web site. Additionally, staff will provide a printout at the payment window to all walk-in customers. This notification will begin on May 21, 2010 and continue through June 11, 2010.

For your convenience, we will continue to accept utility payments in the night deposit drop box located at the front of the building at 20130 Cortez Blvd.

Residents requiring new service, account inquiries or any customer service related questions are asked to call (352) 754-4037.

Customer Service
7425 Spring Hill Drive
Spring Hill, FL 34606
Fax (352) 688-5012

Hours of Operation
Monday-Friday
8:00 a.m. to 5:00 p.m.

PAYMENT OPTIONS AT NO ADDITIONAL FEE TO OUR CUSTOMERS

·Over the phone payments call 352-754-4037
·Online payments http://www.hernandocounty.us/utils/Customer_Service/ccpayment.asp
·Convenient Drive Thru open 8:00 am to 5:00 pm at 7425 Spring Hill Drive
·Electronic Funds Transfer –no checks to write, save postage, save gasoline
Master and Visa Accepted

No comments: