Tuesday, December 9, 2008

Hernando County Utilities Dept. Billing Changes

Press Release

December9, 2008

Utilities Department Billing Changes
MEDIA RELEASE
For Immediate Release
December 9, 2008
Utilities Department Billing Changes

Beginning in December 2008, the Hernando County Utilities Department will begin a process to realign and consolidate its water meter-reading routes. The route consolidation program is intended to make the routes more efficient and reduce costs for this necessary activity. Savings will result from the reduced travel time for the meter readers.

The first step in this process is the reduction from five (5) billing cycles to four (4) billing cycles per month. When these billing cycles are reduced, the number of meters to be read within each cycle will increase.

Customers may notice a change in their meter-read date when they receive their bills. In addition, the date customers receive their bills may also change. For the first billing cycle after this transition, most customers may receive two statements in January - one regular scheduled statement and a second, smaller pro-rated bill approximately 10 days later. No December statements will be affected. Customers may expect a regular monthly statement beginning in February, 2009.

Please contact our Customer Service Department if you have any questions at (352) 754-4037. Monday – Friday, 8:00 AM to 5:00 PM.

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